12-04-2022 11:59 AM
I got the email to redeem for the free beat saber but the link will not work. I keep getting an unable to load error
12-04-2022 04:20 PM
Hey there, @joemanzo27! Oh no! We totally get how not being able to redeem a link is not completely ideal, but not to worry, we will get you back to the world of VR ASAP.
The error message you're getting may be because Beat Saber has already been redeemed. To see if this is in fact the case, please check your notifications.
Let us know if you have any questions. We are happy to help.
12-04-2022 07:05 PM
I’m having the same problem. I tried the link and the notification and it still says “unable to load. Please try again later”
12-04-2022 10:38 PM
Same here, and my notification to redeem is still there
12-05-2022 05:43 AM
I’m getting the same error message and it has not been redeemed. I’ve been trying for 2 days.
12-05-2022 09:25 AM
Same here , clicking redeem
12-05-2022 10:53 AM
Hey all, we totally understand your concern with beat saber redemption issues. It's a great game that we'd like to get you all to play! We'll need to collect some info over private message, so please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
12-05-2022 12:58 PM
Here are some things you can try:
Let me know if one of these works for you. 🤞
12-06-2022 01:26 PM
Hey there @joemanzo27! Just checking in to see if you were able to get Beat Saber downloaded? Just how @deejeevee mention! Those steps will get you get your game! However, if this still does not help please don't hesitate to reach out in our PM's! You can click the link above!
12-08-2022 07:40 AM
I figured it out. Try to do it on your oculus. There’s a notification button there. Beat Saber should be there