cancel
Showing results for 
Search instead for 
Did you mean: 

Beat saber link not working

joemanzo27
Level 2

I got the email to redeem for the free beat saber but the link will not work. I keep getting an unable to load error

18 REPLIES 18

MetaQuestSupport
Community Manager
Community Manager

Hey there, @joemanzo27! Oh no! We totally get how not being able to redeem a link is not completely ideal, but not to worry, we will get you back to the world of VR ASAP.

The error message you're getting may be because Beat Saber has already been redeemed. To see if this is in fact the case, please check your notifications.

Let us know if you have any questions. We are happy to help.

I’m having the same problem. I tried the link and the notification and it still says “unable to load. Please try again later”

Same here, and my notification to redeem is still there

AMR1959
Level 3

I’m getting the same error message and it has not been redeemed. I’ve been trying for 2 days.

Vegybs
Level 2

Same here , clicking redeem

Screenshot_20221205-172510.png

Hey all, we totally understand your concern with beat saber redemption issues. It's a great game that we'd like to get you all to play! We'll need to collect some info over private message, so please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

deejeevee
Level 7

Here are some things you can try:

  • In your Quest 2 headset, open the menu and check the notifications (bell icon). That's what worked for me.
  • In your Quest 2 headset, look for Beat Saber in your Apps library (by filtering for "Not Installed" in the upper right dropdown), or search for it in the Store. Click to open its page, then look at the button that normally displays the purchase price. If it says "Get" or "Download" rather than a price, click it.

Let me know if one of these works for you. 🤞

» Get a $30 credit on a new Quest 2 — but you must use a referral link BEFORE you buy or activate your new headset!
» Get 25% OFF games or earn $5: How app referrals work

Hey there @joemanzo27! Just checking in to see if you were able to get Beat Saber downloaded? Just how @deejeevee mention! Those steps will get you get your game! However, if this still does not help please don't hesitate to reach out in our PM's! You can click the link above! 

I figured it out. Try to do it on your oculus. There’s a notification button there. Beat Saber should be there