01-19-2024 06:48 PM
Greetings i am unable to buy music packs in beat saber. I can purchase other games fine but once inside beat saber whenever i click purchase music pack i get a "something went wrong try again error"
Solved! Go to Solution.
02-01-2024 03:59 PM
Hi, @Choleni! Sorry for that mix up there, but we've appreciated all of your help so far! We're glad everything has worked itself out everyone, and do highly suggest contacting the Beat Saber's developers if you ever run into this sort of issue again. Again, should any further problems pop up, please be sure to reach out at anytime. We'd like to do everything we can to ensure all of your VR experiences are thriving from here!
01-20-2024 09:23 AM
01-21-2024 03:13 PM
Hey there @r2d20! Did you happen to give the steps suggested by our good friend @Choleni a try? Please inform us if you require any further assistance! We are eagerly anticipating our conversation with you!
01-21-2024 03:47 PM
Greetings, i have the same issue with pc and the app see screen shots. The purchase screen never appears just the error message.
I checked both other full games and expansions to other games and i can purchase both. Just not the music packs in beat saber for some odd reason
01-21-2024 06:45 PM
I too am having this same error when trying to purchase music packs. It will even let me buy some of the individual songs, just not the pack itself.
01-21-2024 07:27 PM
Actually i just checked and Brandon is right single songs can be purchased, even some packs like linkin park, but many packs lady gaga. Bille Eilish, etc. give the error
01-29-2024 02:25 PM
Hey, @r2d20 and @BrandonStillStandin! Could you both please confirm the following:
We look forward to your response!
01-29-2024 05:14 PM
Northeast usa and yes logged in
Again it works on some packs not others, meta quest says no updates needed, app says no updates needed.
Again tried from direct in meta quest, on the app, and on the computer all have the same issue
Happy to set up a screen share
01-30-2024 05:26 PM
Hey @r2d20 and @Choleni! We wanted to thank you both for your extended patience on this. So that this can be looked at more closely, could the two of you list out specifically which packs are not allowing for purchase, so far the following have been noted by @r2d20:
Please let us know if there are any more to add to that list, and if anyone else is also experiencing this issue please chime in!
01-30-2024 06:48 PM
So I also had the issue with Panic at the Disco pack as well. However, it has since then allowed me to purchase the pack.
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