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Beat saber won’t load on headset

Elm318
Honored Guest

I have two oculus headsets and I have one with the main Beat Saber account. About two days ago on my second headset when I log in with my main account to play Beat Saber all it does is show the name in gray and three loading dots. Then it just sits like that until finally the “make a report” screen comes on. Would anyone have some suggestions on getting the game to work again? It works fine on the main oculus still. 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Elm318. We definitely don't want you missing a beat on your second device, so we'd love to look further into Beat Saber not loading. With our "report a problem" appearing, we do want to make sure the issue is reported there on the headset. 

Once completed, we would like to make sure the following are attempted:

  • Uninstall Beat Saber
  • Hard reboot the device by holding the power button for 30 seconds.
  • Reinstall Beat Saber

Of course, if any other apps are reflecting this way on the device, do let us know! We want to get to the bottom of this, so we look forward to hearing how things appear!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Elm318. We just wanted to swing by to see if any further assistance was needed. If so, do let us know. We're always happy to help! 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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