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Beatsabor unistalling and making me rebuy on quest

NOTJOMO
Honored Guest

I've had a quest 2 since it came out and one of my first purchases was beatsabor.

I haven't used my quest for a while so I updated it, I look for beatsabor but it isn't there I have packs that I've bought for it and I have achievements this proofs that I've owned beatsabor what can I do I want to hop back on 

1 ACCEPTED SOLUTION

Accepted Solutions

RoastPork
Retired Support

Hi! Pity you can't find Beat Saber after all the progress you put into it. I wanna ask, when you updated your headset, were you asked to create a Meta account? If so, then something could've occurred with the transferal of your data, leading you to not be able to access your apps. It's a simple fix, though! Just PM @MetaQuestSupport and they'll look into your account and get you back into the game. Hope this helps!

Genesis does what Nintendon't! Send me a DM if you have questions. I'm happy to help!

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2 REPLIES 2

RoastPork
Retired Support

Hi! Pity you can't find Beat Saber after all the progress you put into it. I wanna ask, when you updated your headset, were you asked to create a Meta account? If so, then something could've occurred with the transferal of your data, leading you to not be able to access your apps. It's a simple fix, though! Just PM @MetaQuestSupport and they'll look into your account and get you back into the game. Hope this helps!

Genesis does what Nintendon't! Send me a DM if you have questions. I'm happy to help!

NOTJOMO
Honored Guest

Hey pork, no I didn't it's still logged in on my only account 

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