cancel
Showing results for 
Search instead for 
Did you mean: 

Bigscreen app doesn't have the movie rental option?

ZDUBB_VR
Explorer

I have the met quest 3 and when I try to rent movies in bigscreen there isn't even an option. I'm trying to rent the 3d movies from the cinema. I live in the USA in Michigan and I should have access. Can you please help?  Thanks 

1 ACCEPTED SOLUTION

Accepted Solutions

MetaQuestSupport
Community Manager
Community Manager

Hey there, @ZDUBB_VR! We understand that you're having some issues with the Bigscreen app. We know that this is taking valuable time away from you, so we'd recommend reaching out to the Developer. Thank you so much for your patience during this busy holiday season! If you ever have any other issues or need any other help, please don't hesitate to reach back out!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

View solution in original post

4 REPLIES 4

MetaQuestSupport
Community Manager
Community Manager

Hey there, @ZDUBB_VR! We understand that you're having some issues with the Bigscreen app. We know that this is taking valuable time away from you, so we'd recommend reaching out to the Developer. Thank you so much for your patience during this busy holiday season! If you ever have any other issues or need any other help, please don't hesitate to reach back out!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

N-Fact
Explorer

Hi, did you ever find an answer for this issue? 

I don't believe that is a live product.  The "developer" is busy selling a vr headset to compete with the Quest/Rift/etc.  They used to, years ago, rent movies but i don't think so anymore.  

Hi there, @N-Fact! We know this has affected your VR experience, and while we would love to be able to help get you back to enjoying this aspect of VR, we are unable to provide support with this particular issue. We have provided a link to contact the developer in our previous response, as they would be better equipped to provide you with assistance. If you are having any other issues with your Quest device or account, then please do not hesitate to reach back out to us. We are here to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?