11-27-2022 02:56 PM
I Received My Meta Quest 2 Black Friday Bundle yesterday, signed up for a Meta account and received the email with the link to a web page. I do net get any boxes to get or redeem my free program. I am hoping someone can suggest something or fix this. The web page looks like maybe some of the boxes do not load properly, tried many times.
Thanks
Solved! Go to Solution.
11-30-2022 08:26 AM
Hello @family.guy55. Thank you for reaching out to the community! We see you are having issues claiming Beat Saber from your email. We understand how troublesome this may be and are here to assist all that we can.
We just want to check if you are still having this issue?
If so and the page isn't loading all that well, can you please try using a different device to log into you email and check the link out? Sometime using a different device and/or browser and clearing the cache and cookies can resolve this issue. Let us know how this works out as we will be here ready to assist you further if needed.
11-28-2022 03:49 AM
Check your notifications in your headset. 🤞 I was able to install mine from there. 😊
11-30-2022 08:26 AM
Hello @family.guy55. Thank you for reaching out to the community! We see you are having issues claiming Beat Saber from your email. We understand how troublesome this may be and are here to assist all that we can.
We just want to check if you are still having this issue?
If so and the page isn't loading all that well, can you please try using a different device to log into you email and check the link out? Sometime using a different device and/or browser and clearing the cache and cookies can resolve this issue. Let us know how this works out as we will be here ready to assist you further if needed.
12-01-2022 11:24 AM
Hi @family.guy55. Just checking in to see if there is any update on the Beat Saber code? We hope everything has already worked out, but just in case you still need assistance, we want to make sure you're all good.
12-01-2022 11:41 AM
Thanks for checking in. Yes, the page eventually loaded up correctly and the Get button appeared. Thanks for your help.
12-01-2022 12:21 PM
No problem. Glad to hear your issue was resolved! Hope you have a nice day and happy gaming and don't hesitate to reach out in the future!
12-02-2022 05:47 AM
By the way @family.guy55 , did you use a referral link to get your $30 credit for the Quest Store? If not and it's within 7 days since you activated your device, you may still be able to get the credit! See my post here for details and instructions. 🤞