10-06-202306:11 PM - last edited on 07-17-202408:09 AM by NolaBaby
I have had the same issue for over a month. I’ve shut down, restarted, deleted, reinstalled etc, all to no avail. I contacted the App developer and never got a response. When you launch the game you have to accept the terms of service. After you do that the screen goes black. The game is still running but you can see anything. There is sound and you can hear yourself moving around. Always requires acceptance of service terms and then black screen. Please help…. My gorilla tag tickets from Another Axiom are 11653 and 13668.
06-01-202403:43 PM - last edited on 08-06-202410:56 AM by TheAntiSocializer
Hey everyone! I wanted to jump in and let you know I'll be locking this thread since it seems pretty old now. If you're still running into the black screen issue on Gorilla Tag after the steps posted in the marked solution, it might be best to contact the developers directly. The steps listed in the marked solution are instructions from the developer, but it's possible they may have additional steps to recommend for fixing the app specific issue. If you're having trouble reaching them through their site, I also suggest the Gorilla Tag Discord.
Hope this helps!
Technology, at a certain level of sophistication, is indistinguishable from magic. - some wise guy or something probably
My son updated Gorilla Tag today on his Quest 2 and is getting the same problem. I tried to join the Gorilla Tag Discord for advice but couldn't get it to verify and now it says I've tried too many times.
Can't seem to find an answer for this anywhere, my son is pretty fed up about it.
OK, so I fixed the issue. It's now working. Drastic step though - had to reset the Quest with a factory restore. Set it all up again and everything is OK.
If it's just Gorilla Tag that's messing up, then it might just be something within that specific game. Factory reseting/ uninstalling, and reinstalling. Might help, but if, on the off chance, it doesn't... then you might just need to reach out to the developers and wait for the next update. "Rocket science," you know?
We had the same problem this morning. We uninstalled and reinstalled but that didn’t fix it. We checked our system time in our oculus 2 and it was incorrect with the national master clock. We adjusted to the exact time and tried again. That fixed the issue. No factory reset needed on the Oculus. I hope this helps someone else having this same problem.
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