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Black horizontal line about an inch long just appeared on my Headset

Darth_Ranger
Honored Guest

black diagonal lines just appeared today. It appears on both sides in what seems to be the same location. They match in position but the right is bigger than the left and has more details. 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, we see that you're having issues with your headset and it's starting to show black lines on the screen. Don't worry, we're here to help! If this issue appears after prolonged use, then attempt rebooting the headset to see if that changes things. If after rebooting the headset and you need further assistance, click here. It'll bring you to our support page, we offer email and chat support. There one of our agents would be more than happy to assist you with this further. Getting your device fixed and you back gaming is our main priority, we'll take care of you. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

ATOMCamo
Honored Guest

Hi did this issues get sorted for you?

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