12-15-202312:35 AM - last edited on 12-18-202308:17 AM by AliceinVRworld
have got a meta quest 2 tried all the information for reset and nothing has worked it is black screen with some flashes on it have cast to my phone and thta works but wont work on the headset can anyone help before having to send back
Hey @Lexi111213! We know not being able to use your device can be heartbreaking, so we'd love to make sure you're able to reconnect with it once more! We understand your Meta Quest 2 display is just showing a black screen. We'd like to take a deeper look into this, but due to the potential of dealing with private or sensitive information, we'd like to move this to PM. Please select our name to get to our profile page, or click here! Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
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Hi @Lexi111213, we're following up to make sure you're able to send us a PM. We'll be able to assist further through there, hope to hear from you soon!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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