Black screen on quest 2

[Oselotti]

my quest 2 boots normally (logo etc) but when im supposed to be at "home" it just appears as bright black screen
i cant factory reset, restarting wont help, it always lead to this same screen.

[MetaQuestSupport]

Hey!

We understand that you are facing a black screen issue on your Quest 2.

Can we ask that you send us a private message so we can look into this for you?

To send us a private message, please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. 

Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

[ramirezexm]

This seems to be a persisting issue they have yet to fix. There is no known fix for this issue at the current time, as it seems the issue lies in their software. Myself and other users have faced this same issue, and they have yet to push a fix. If you are certain you have no hardware damage like a failing proximity sensor, then all we can do is wait unfortunately. 

Feel free to refer to this thread and see if it is the issue you are having.

https://communityforums.atmeta.com/t5/Get-Help/Gray-Screen-after-updating-from-oculus-software-to-Me...