09-08-2024 02:02 PM
So I started getting this issue where my oculus just goes black it started as the controllers just not wanting to connect to the oculus quest 2 but according to my phone they were connected, then I decided to factory reboot my quest and the screen just decided to go black, and I reset it again I see the meta logo and a couple seconds of the controller set up screen and then it goes black again and it constantly does this I can see the volume up and down and when I move the lenses and hear the background sounds but just a black screen
09-08-2024 02:16 PM
Hey there,
We saw you were having issues with the display on your Meta Quest 2.
This is not the experience we want for our customers, so please shoot us a DM and we will look into this with you!
09-09-2024 02:37 PM
Hi there,
We're just checking in to see if you still need help with your Quest 2 display.
If you do, don't hesitate to send us a DM!
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