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Black screen

thugshakercentral
Honored Guest

I have had a quest 2 since 2021/2020 and earlier today it got a black screen after I dropped it on the ground. I have already factory reset it twice but it still has the issue and I'm stuck in the setup area with a black screen. Any tips?

 

1 ACCEPTED SOLUTION

Accepted Solutions

Das.Bearski
Rising Star

Internal damage, probably one of the sensors or even the video feed ribbon has come loose.

Only option is to send it in for repair or get a new one. Could try the guys at Fixmyoculus. 

Sorry for the bad news, definitely hardware related.

I know just enough about tech to look like I know what I'm doing.

View solution in original post

2 REPLIES 2

Das.Bearski
Rising Star

Internal damage, probably one of the sensors or even the video feed ribbon has come loose.

Only option is to send it in for repair or get a new one. Could try the guys at Fixmyoculus. 

Sorry for the bad news, definitely hardware related.

I know just enough about tech to look like I know what I'm doing.

I'll see if I can get a new one somewhere.

 

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