cancel
Showing results for 
Search instead for 
Did you mean: 

Blade and sorcery quest 2 will not start

HairyBaboonKing
Honored Guest

Hi there any help appreciated, we bought blade and sorcery for my son and up until today he has been able to play it fine, now when he tries to load it up it tells him that developer options must be allowed. We have tried uninstalling and downloading again to no avail, has anyone else had this problem and is there something that can be done. Thanks in advance.

4 REPLIES 4

MetaQuestSupport
Community Manager
Community Manager

Hey there @HairyBaboonKing, we noticed that you are having some issues with Blade and Sorcery not allowing your child to access it. Being able to play games without any hiccups is the VR experience we want for our users. We understand this developer message is affecting the fun, but no worries, we'll do all that we can to look into this for you both!

 

So we can understand the nature of this issue a bit more, can you please answer the following:

  • Are you able to access the game at all, or does it stop you at the moment you open the app?
  • Is this happening with any other games?
  • Was something in the game's setting recently changed?
  • Is your child's account a Parent-Managed Meta account?
  • Are you able to access the game on another account?

Please let us know, we hope to hear from you soon!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi again, we're just checking in to see if you are still needing assistance. If so, please don't hesitate to let us know. Thank you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi there 

Yes my son can access the game but can go no further than the main screen. When he chooses to begin the game it states that developer options must be allowed. I have tried to enable them for him but these options are greyed out and can not be accessed. 

The problem does not occur with other games and he has been able to use all other games so far 

My son's account is a parent managed meta account.

I can access the game from my own account without any problems.

Hey there, @HairyBaboonKing! It's great to hear from you again. We appreciate you letting us know more about the issue you've been experiencing. We wanted to let you know that we've seen other users reporting a similar issue with other games as well. Some of them have found a workaround where they go to the app's settings and toggle on all permissions for the app, and they have been able to use it like normal. Please let us know if you're able to do this and if it allows you to get past the main screen.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?