After losing tracking, I have done a factory reset. Now the VR is switching on but after logo - goes to a blank screen. Also not letting me connect controllers !!! Please help
Firstly, are your controllers showing any signs of life? Such as solid or blinking lights etc?
If you have any third-party accessories, such as rechargeable grips or controller covers, we would recommend removing them. Replacing the current battery with a fresh one can also be a quick yet effective fix.
We would love to look into these issues further, and see what other troubleshooting steps we can recommend to get you back into the VR world ASAP.
We encourage you to reach out to us via private message, so we can see what we can do.
Looking forward to hearing from you shortly.
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Hi again! We just wanted to pop back in and let you know our PMs remain open and you can reach back out anytime if you're still in need of assistance!
Hope to hear from you soon.
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