cancel
Showing results for 
Search instead for 
Did you mean: 

Blue Earth VR

Twilight_Aquila
Protege

Hello, I purchased the Vol ! pack For the Blue Earth VR for Quest 2. When I purchased it, it started downloading. Then, i closed out of the game, and turned my headset off to charge it. Now, when I got into Blue Earth VR and try tapping on the Vol 1 pack, it doesn't do anything. I submitted a ticket in game. How can I successfully download the Vol 1 pack for Blue Earth VR? And, is it time sensitive? How long should I have to wait for to have it download? Because when I tap on it right now, it just shows Vol 1. Tap to Purchase. Can I get some help with this?  

1 ACCEPTED SOLUTION

Accepted Solutions

Hello, thank you for getting back to me on this. I actually figured it out. For anyone else, I uninstalled it, and reinstalled it, and that took care of the problem.

View solution in original post

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hey there, @Twilight_Aquila. We know how disappointing it can be when a purchase you make gives you trouble. We appreciate you reaching out, and we can provide this link here for you to be able to contact the developers directly. We are aware you submitted a ticket for the game, but this may be a better way to contact us. We appreciate your time and hope you can get things resolved quickly. As always, we are here for any further assistance you may need.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hello, thank you for getting back to me on this. I actually figured it out. For anyone else, I uninstalled it, and reinstalled it, and that took care of the problem.

We're thrilled to see that you've successfully downloaded Blue Earth VR! Thank you for taking the time to share your solution with the rest of the community. We appreciate your contribution!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?