Hello, I purchased the Vol ! pack For the Blue Earth VR for Quest 2. When I purchased it, it started downloading. Then, i closed out of the game, and turned my headset off to charge it. Now, when I got into Blue Earth VR and try tapping on the Vol 1 pack, it doesn't do anything. I submitted a ticket in game. How can I successfully download the Vol 1 pack for Blue Earth VR? And, is it time sensitive? How long should I have to wait for to have it download? Because when I tap on it right now, it just shows Vol 1. Tap to Purchase. Can I get some help with this?
Hello, thank you for getting back to me on this. I actually figured it out. For anyone else, I uninstalled it, and reinstalled it, and that took care of the problem.
Hey there, @Twilight_Aquila. We know how disappointing it can be when a purchase you make gives you trouble. We appreciate you reaching out, and we can provide this link here for you to be able to contact the developers directly. We are aware you submitted a ticket for the game, but this may be a better way to contact us. We appreciate your time and hope you can get things resolved quickly. As always, we are here for any further assistance you may need.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hello, thank you for getting back to me on this. I actually figured it out. For anyone else, I uninstalled it, and reinstalled it, and that took care of the problem.
We're thrilled to see that you've successfully downloaded Blue Earth VR! Thank you for taking the time to share your solution with the rest of the community. We appreciate your contribution!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
