07-13-202410:08 AM - last edited on 07-13-202410:25 AM by FunkyTanuki
The V67 update introduces a brand new window layout feature, with a fullscreen function that is perfect for immersive 2D gaming. However, when I switch a window to fullscreen, it no longer responds to my Xbox controller inputs.
The controller works fine when not in fullscreen mode, but it stops functioning as soon as I switch to fullscreen.
I suspect that the issue may be due to the system not handling the window focus correctly.
Hey @domexie, we've noticed you're having troubles with the new window layout feature! We understand how being unable to properly use this new feature can interrupt the best VR experience, and we'd love to work with you on finding the best solution. So we don't repeat steps already taken; what troubleshooting have you attempted?
We look forward to your response!
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I can confirm when using fullscreen in new window layout the controller input is not being registered at all so the controller is not working in fullscreen at all. Switching back from fullscreen and the controller input is just fine.
Regarding what Meta Support said: There is nothing to troubleshoot, this is obviously a bug and needs to be fixed by firmware update.
Update: I found a temporary glitch method that allows me to use the controller in full-screen mode.
Steps to follow:
From the main menu, open two windows side by side. One should be the application you want to use in full-screen mode, and the other should be any application that allows UI navigation using the controller(note that none of the built-in Meta applications support controller input, so those won't work).
Set the desired window to full-screen, then pinch on it.
Your controller should now be able to operate the full-screen window as expected.
This is merely a temporary glitch and does not indicate that the problem doesn't exist.
@MetaQuestSupport Please report this issue to your engineers and expedite the process of providing a permanent fix, rather than continually asking us to perform ineffective troubleshooting steps
Thank you very much for the information @domexie! We appreciate all of the information you have provided so far and we appreciate the work around you were able to use in order to get it working properly. Pinching into the primary screen seems to make sense as this would essentially "set the focus" to being on that screen. So we can understand this situation a bit better, we had a few questions we wanted to ask to ensure we were all on the same track and understanding this situation properly.
What Device would you be using for this?
Is the headset connected to PCVR or are you using it as an individual standalone device?
Are you able to consistently bypass this issue by "pinching" into the primary screen with the game?
So that bugs are reported appropriately and directly to the teams that gather that information, please absolutely utilize the in-headset reporting feature following the steps here.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey, @domexie! Hope you're doing well! We just wanted to touch base and ensure we've covered all your questions. If there's anything else you need assistance with, don't hesitate to reach out. We're here to help make sure you're all set!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
The xbox controller doesnt work in the full screen i was waiting for an update that fix this problem today i updated to the ptc v68 stthe xbox controller doesnt work in the full screen but it works fine when I'm in the normal screen. Please fix this problem .even games on the browser doent work this way I played tomb raider classic game from the neta browser the same problem , on the full screen doesnt work
Hey there, @mr-abdogreen! Thank you for providing your experience with us. This should absolutely work in both normal and full screen mode. If that's not the case, we'd recommend reporting the problem. This will send the report directly to our developers to look into. If you have any additional questions or challenges, please let us know.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
