Bluetooth impossible to turn on

[Creditor85]

I turned off Bluetooth on my meta quest 2 and all the options and toggles on Bluetooth screen disappeared. now it's completely empty like on the screenshot and impossible to turn it back on. please, don't suggest factory reset. I know it's an option but I just did one and not in the mood for another. is there a way to fix it without it? is there global settings reset or something? 

[MetaQuestSupport]

Hey there, @Creditor85! We know how important it is to have access to all available features, and we would love to help you figure out what's going on. Since you have already tried a factory reset and the issue remains, we want you to try a hard reboot and make sure the Bluetooth is on for the additional device. If that doesn't work, we will want you to send us a private message so that we can explore warranty options. To do so, simply click on our name to access our profile page or click on the provided link. Once there, select "Send a Message" to privately message us. Please note that you must be signed in to the community before sending a private message. We eagerly await your response.

[MetaQuestSupport]

Hello again, @Creditor85! We just wanted to circle back around to remind you to send us a private message so that we can continue with checking your warranty information. If you have any questions, feel free to reach out at any time.

[Creditor85]

i ended up doing another factory reset since there's no other solution

[MetaQuestSupport]

Did the factory reset clear up the issue this time? Also remember that you can send us a private message and we can explore possible warranty options, just use this link here. Once there, select "Send a Message" to privately message us. Please note that you must be signed in to the community before sending a private message. We look forward to your reply!

[MetaQuestSupport]

Hi again, @Creditor85. We're following up to see how things are going. Have the options returned in your Bluetooth menu? We can also recommend ensuring your headset, Meta Quest mobile app, and phone are all up-to-date. We look forward to hearing from you!