03-17-2024 11:48 AM
03-20-2024 01:54 PM
Hey @donmortis! We would love to help you with using your keyboard and mouse with remote desktop software. We would like to ask that you first disable developer mode and then restart the headset and then try the mouse and keyboard again. In order to get more clarity on this, we would like to ask if you're trying to connect the mouse and keyboard via Bluetooth to the headset or to your PC?
If you've added a supported keyboard via Bluetooth to your headset previously, when you turn on your headset you'll see a prompt asking if you want to see your keyboard in VR. If you don't see your keyboard pop up automatically once connected via Bluetooth, follow the steps here. You can also find other useful information in that article in regards to supported remote keyboard models and setting up your remote tracked keyboard.
We hope this helps and if you still need further assistance, feel free to reach back out.
03-21-2024 11:20 PM
Yes, it's a Bluetooth keyboard and mouse that I pair as Bluetooth devices. I don't really understand why I should turn off developer mode when the Quest's factory windows don't transfer clicks. In the meantime, I tried the browser-based Google remote desktop app, which does transfer clicks. So the window management is faulty (when using an Android application like Rust Desk), not to mention that most of the apps available from other developers (Meta Store) don't support keyboard and mouse usage. In the meantime, I also realized that the software offered by Quest is actually called Desktop Viewer and does not support remote functionality to control our computer remotely (which makes no sense, as I don't want to use VR sitting in front of my computer in such cases). Apart from all this, device support is not essential since I connect standard Bluetooth devices. Only the keyboard layout is inappropriate, and I don't understand why there isn't proper support for it. By the way, I use a Rapoo 8120M keyboard and mouse combo. Essentially, my problem is solved. Browser remote desktop works... Have a nice day!
04-04-2024 08:05 AM
Hey again, @donmortis! We are so excited to hear your issue is resolved, and we are here if you ever need us in the future!! You have a nice day as well!!
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