06-13-2024 09:30 AM
I just got a Logitech Bluetooth mouse to use with Virtual Desktop. It has the standard right-click, left-click, scroll-wheel and the two buttons on the side used to navigate forward and backwards in a browser (at least that's what I know them as). It is these buttons that create the issue.
When I am at the home screen with nothing else running, I can press the forward most button (I think this is usually the "GO BACK" function) and the Universal Menu appears, pressing it again dismisses it - fine, neat feature.
However, when I am using Virtual Desktop and I press that button, instead of forwarding the button to the remote PC or behaving as it does in the home screen, it causes the Universal Menu to appear and disappear about once every seconds forever. I have to press it again while the Universal Menu is being displayed (less than a second at a time) to get it to stop. But once this has happened, any method I use to invoke the Universal Menu just resumes the infinite loop - so meta button in hand tracking or touch controllers, etc. I have to fully exit out of Virtual Desktop and restart it to return to normal functionality.
06-13-2024 03:28 PM
Hello there, @404.invalid.syntax! Having the menu continually open and close can be distracting and certainly not ideal when using the headset. To help narrow down the possible cause, we would want to remove the batteries on the controllers to ensure that it is not a button getting stuck or being repeatedly pressed. Next, we would want to open the menu outside the virtual desktop to check if the same issues occur. Third, we would want to try with another mouse, if available, to help isolate any issues with the mouse.
We hope this helps, and please let us know the results of this to help us investigate further.
06-13-2024 04:05 PM
Hi, thanks for the reply!
I think you might be on to something in regards to the stuck button, except that it's a stuck virtual button. I know from fighting Arduino HID code that keys and mouse button presses are not registered as a ON/OFF they are two separate signals KEYPRESS and KEYUNPRESS (or something like that). I'm betting that Virtual Desktop hears the KEPRESS, but because the Meta Quest OS also captures this signal, it's already put the Virtual Desktop app in the background, so it's not able to register the KEYUNPRESS signal. And since it's forwarding input signals and it's tasked with interpreting them, it thinks the button is being held down, so it keeps spamming it. I tried to test this theory by timing the button presses perfectly, but it was too finicky to get an obvious confirmation.
If that's the problem, the solution will probably involve handling that case either by the OS passing the KEYUNPRESS signal to Virtual Desktop AFTER the Universal Menu has been invoked, or Virtual Desktop will have to stop listening to that signal or catch the Universal Menu change somehow. I'm not sure which is the appropriate dev path.
06-13-2024 04:40 PM
You are very welcome! Thank you for providing us with additional information. Since you are only experiencing this issue while using Virtual Desktop, it would be best to reach out to the developers of the app here, as they would know how to help with this issue you are having as well as test out a wired mouse to see how it goes. Please don't hesitate to reach out to us again if you have any other questions, and we would be more than happy to continue to help you further!
03-14-2025 07:27 PM
This mouse forward button issue is still present and is reproduceable in all immersive experience ("full screen") apps I have tested. The mouse I am using is (proto arc em11). There is also a similar and probably related issue of the back button on the mouse repeating rapidly when pressed. This issue is not as consistent as the menu popup behaver with the forward button and only occurs occasionally.
03-28-2025 01:49 PM
After farther testing this bug is can be replicated in wired mice as well. The inconsistent multi-pressing can also occur when middle clicking. There also seems to be pointer-acceleration (mouse acceleration) occurring that cannot be turned off.
There seems to be quite a bit wrong with how the quest 3 OS handles mice outside of the most basic functionality.
3 weeks ago
I'm also experiencing this issue. Mouse 5 (forward) toggles the Horizon menu repeatedly. It's not specific to Virtual Desktop. I could repro it in immersive YouTube app as well. Looks like a Horizon OS issue 😞
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