07-28-2024 06:36 PM - last edited on 07-29-2024 08:59 AM by AliceinVRworld
So I own two seperate versions of Bonelab. One on my quest on the latest patch, and one on patch 3 on my PC. I tried to boot Bonelab on my PC only to find it wasn’t run my library anymore, even though I still have all of the files for the game. But when I try to boot it via the exe file, the game doesn’t even start. I never uninstalled it on my PC. I have uninstalled it from the quest itself at least twice, with no issues prior. So I’m unsure what’s causing the problem now.
im also not getting any prompt to re-download it either on the meta link store. What’s happening?
07-30-2024 09:58 PM
Hey there, @SkylarGunBun, and thanks for reaching out to the community. We know not being able to locate your beloved game can be concerning, but no worries! We'd love to work with you to take a further look into your account and reconnect you with an awesome adventure like Bonelab.
To help us get started, we'd like to gather the following details:
Once checked, do send us a PM with these details. From there, we'll continue taking a further look! To send us a PM, either select our name to get to our profile page, or click here while signed in to the community. Next, click "Send a Message" to privately message us!
07-31-2024 11:48 PM
Hi again! We're just checking in to see if you still require any assistance with this issue? If so, please do not hesitate to get back in touch, we are always happy to help!
09-11-2024 05:22 PM
The same thing is happening with me, So if you could help me that would be nice.
09-11-2024 05:45 PM
Hi there @ghostxx,
Thanks for getting in touch with the Meta Support Team, we want to help you bet back into the game as soon as possible so please could you provide us with the following information,
Once you have that please send us a PM and we will look into the issue further.
Looking forward to hearing back from you soon!
09-12-2024 05:52 PM
Hi there,
Just reaching out to see if you still require our help on this issue?
If so please don't hesitate to get back in touch with us.
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