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Boneworks displaying black screen on headset and displaying nothing on desktop

PureOnPS3
Honored Guest

 

Currently running into the issue mentioned in the title.

I'm trying to run the game through virtual desktop however everything I do doesn't seem to fix it. I have reinstalled the game, updated graphics drivers, increased paging file size, made space on my c drive, opened boneworks in multiple ways.

Headset: Quest 2

PC Specs:

Intel Arc A750

AMD Ryzen 5 5600G

32gbs Ram

500gb ssd

1tb 980 ssd

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi @PureOnPS3 

 

Thanks for reaching out to us. we understand that you are experiencing a display issue in PCVR. We had a look at your Pc specs and unfortunately Intel Arc GPUs are currently not supported. You can find the full list of Pc requirements here https://www.meta.com/en-gb/help/quest/140991407990979/?srsltid=AfmBOop4SqzSRnC23Q_mqD2ra573FUanv19LF...

We completely understand that this may not be  the answer you were hoping for. 

 

Do not hesitate to reach back out to us if you have further questions as we are always happy to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hi,
I would like to inform you that the intel arcs may not have direct support through link cable or air link but work exceptionally with Virtual Desktop. If you could continue looking into this if possible.