Boot loop issue after updating to PTC V68

[Iosub]

Hi, 

I had the first v68 PTC update working, I just got a new update just 10mb and after boot it update the firmware and now it's stuck in the meta logo moving. 

What can I do?

[Iosub]

I had the first v68 PTC update working, I just got a new update just 10mb and after boot it update the firmware and now it's stuck in the meta logo rolling every 10 seconds , it shows the rolling logo goes dark and show again the rolling logo. It does not reboot, it just keeps showing the rolling logo every 10 seconds

What can I do?

[oculusness]

Hi @Iosub  turn the headset off. hold down the minus volume button and press the power button. This should take you to the boot menu. Use the volume up and down buttons to select reboot headset and press the power button to select that option. 

If that fails, try the official meta flashing tool.

https://www.meta.com/en-gb/help/quest/software_update/

[Iosub]

Hi, thanks for your answer.

I have done the power off solution but it keeps booting to the rolling meta logo. 

As far as I know, the official firmware tool does not support PTC firmware version, I'm on v68 PTC 

[VR-JoeF]

Maybe try the Hard Boot from the System menu...

[oculusness]

Okay, another thing to try. This is an unofficial version to update your headset. It's a little more involved, But it may let you sideload the firmware onto the headset. and it's all free.

[TheLegend27]

Hey @Iosub! I noticed you got stuck in a boot loop after updating to the latest PTC V68 build, so I wanted to pop in to help out. Like @oculusness suggested, attempting a Hard Reboot from the USB Dialogue Menu would be a great start—following up with the official software update tool if the hard reboot doesn't work. If you're still experiencing issues, I've also seen users recently in another thread fix this issue by performing a factory reset.