My Quest 2 is in bootloop, did follow many blogs to do a factory reset which i did but there is no luck, Can someone help me get my VR back in action!!!!!
I have been trying factory resetting my VR many times but no LUCK!!!
Hey @mkhan0255, we certainly don't want this boot loop issue with your headset to continue taking you away from the virtual experience, so we'll be glad to help out! If you could answer the following questions, we can get a better understanding of the issue.
What troubleshooting steps have you tried? This is so we don't ask for you to repeat things you've already done.
Have you let your Quest 2 go completely dead then try to power it up?
Tried factory resetting the headset using the Meta app?
To take a deeper look into this issue for you, could you please send us a PM? You can select our name to get to our profile page, or click here. From there, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We look forward to hearing from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there! We wanted to follow up with you and see if you still need assistance with your issue. We will be patiently waiting for your response, and hope to get you back on track!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
We appreciate you giving that a try, @mkhan0255! We'd love to help out more by looking into what other options we might have available, if you'd reach out to us in a PM using the steps in our reply above!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey again, @mkhan0255! Since you've already gone through some of our extensive troubleshooting, we wanted to follow up with you to see if you still needed help with your Quest 2 being stuck in a boot loop! Just reach out to us in a PM, so we can discuss what other options we might have available for you! Click here, then click Send a Message! Please remember, you must be signed into the community first to send us a private message.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there @mkhan0255! We can see that your headset is still stuck on a boot loop even after attempting multiple factory resets. Whenever you can, select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message. We'll be waiting to hear from you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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