New to the quest 3 but upgraded from the vive -> reverb g2 so not new to vr Running a 4090 but within minutes of wired gaming I experienced issues with the bottom half of the screen being shaded. Seems to be an ongoing issue from way back? Is there a fix?
Hey @whatthecrappin! We would love to assist you in making sure you can see the full screen when gaming. We know how critical it is that you are able to view your full screen when enjoying gaming, and we would love to get a better understanding of why this is happening so we can provide the correct solution.
Do you get any error messages? If not, what is the exact behavior when you connect to your PC?
Has connecting to your PC worked in the past?
When did you first notice this was happening?
Did any of the devices (phone, headset, or PC) receive any recent updates?
Have you already tried any troubleshooting?
Does the headset work fine when it is not connected to a PC?
Are you connecting their USB cable to a USB 3 port?
What type of link cable are you using? Have you tried any other link cables and had the same issue?
How many other USB devices does the customer have connected to their PC?
We look forward to hearing back from you and assisting you further!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there! We are just following up with you in regard to viewing your full screen after connecting to your PC. If you still need assistance with this, feel free to reach out to us anytime we are here to help!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Yep, thats the issue I was describing - and for years like you said. I applied the reg fix and it worked, but was wondering why I need to apply a years old fix?
Just after the official fix - (I'm generally not keen on reg hacks as they can cause issues with updates etc)
Meta still haven't admitted it's a fault for some reason so they won't be offering a fix. Support did refer to the Reddit thread a few times, then seemed to stop. Almost as if they'd been told to revert to the original position of complete silence.
Still need help?
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
