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Boundary bug I've never seen before.

coffeekuni_0130
Honored Guest

 

I use it with room scale boundaries set.

 

But suddenly, no matter how you set the boundaries from yesterday,

A water droplet-shaped fixed boundary is set for the first time, and when you go out, a strange notification window appears and the fixed boundary is set again (the notification window does not appear in the recorded version). Would you like to re-bound here? It was a notification window like this.)

 

At first, I thought this error was the basic setting of Golf 5.

It's the same even if you turn off Golf 5 and enter another app. 

VideoCapture_20250315-173638.jpg

6 REPLIES 6

MetaQuestSupport
Community Manager
Community Manager

Hi there, @coffeekuni_0130!

 

We understand that you're noticing intermittent changes in boundary settings on your headset device. We appreciate detailing on the issue along with a picture.

 

What we'd like to recommend is, clear your boundary history and set up your boundary for you Meta Quest device again.

 

Just a heads-up: if you've got more than one account on the same headset, the boundary history will be cleared for all of them, not just the one you're using right now.

 

To do this:

  1. You just need to press the Oculus/Meta logo on your right controller, 
  2. Click on the clock on the left side of the universal menu, 
  3. Select Settings and within that, select Boundary, 
  4. Select 'Clear Boundary history', 
  5. Redraw your Guardian boundaries by selecting 'Adjust Boundary' from the Boundary settings menu. If you're lost in setting up you boundary on your headset device, we'd request you to review the simplified public article on how to set up your boundary for Meta Quest, as this may come in handy.

Further, prior to giving it a go, 

  • Ensure your headset is up to date. For this, cross-check with the software update tool
  • Lastly, we'd recommend you to reboot the headset by performing the following:
    • Turn the headset off, wait a minute or two, then turn it back on.
      • A restart is a little different so turning the headset off is recommended over just restarting

If the issue continues to persist, we'd recommend you to send us a DM to peer into the issue more closely. To do this, please select our name to get to our profile page, just select our name or click here. Then, when you're ready, click "Send a Message" to send us a private message! Just a friendly reminder that you'll need to be signed into the community before sending us a private message.

 

See you there!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi there,


We're just checking in to see if you require any further assistance with your issue!

 

Thank you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

BobJS
Explorer

This happened to me too.  My home environment recognizes the room boundary, but the launcher shows a stationary boundary under me and in Golf + (not Golf 5 for me) I get the same teardrop behavior that coffeekuni_0130 described.

Just to follow up on my own reply above, I am on the latest OS for Quest 3.  I cleared all boundary history, and created a new room size boundary.  Behavior is the same.  Room boundary recognized in environment, but when I launch Golf + , there is a stationary boundary outline below me, and inside Golf + I get prompted to create a new boundary when I step out of the stationary-like boundary that exists.

BobJS
Explorer

Found the fix to this (for me).  Launch the (a) problem game.  Once inside, press the oculus button on the right controller to get back to your environment.  Go to the quick settings menu and toggle the boundary from stationary to room scale.  Then resume your game.   For me, that fixed all occurrences of the problem.

I succeeded using your method, thank you so much!

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