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Boundary screen

math.i11
Honored Guest

In roomscale the boundary screen stays on after setting it correctly.

Doesn't happen in stationary mode. 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @math.i11. We appreciate you reaching out and bringing your issues to our attention with the boundary screen staying on. Having something like this happen can certainly halt any and all of your VR fun. Let us ask you a few questions to get to the bottom of this.

 

Does this happen with all of your games?

Have you done a headset reboot? If not, here is how.

 

To restart your headset:

 

With your headset on and powered on, press and hold the power button on the right side of your headset until you see the Power off screen.

Select Restart. Your headset will turn off and then turn back on.

If you're unable to restart your headset:

Press and hold the power button for at least 10 seconds. This will manually turn off your headset.

Wait 30 seconds.

Press and hold the power button until your headset turns back on.

 

Please let us know if your issue persists. We are looking forward to your reply.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello. @math.i11! Just checking in to see if you are still needing assistance with the Guardian screen. If so, please do reach back out to us at your earliest convenience. Thank you!
 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!