cancel
Showing results for 
Search instead for 
Did you mean: 

Box Cloud Play - Party chat

LupaAfterlife
Honored Guest

I have tried to find out why I cant hear my friends in party chat while on my quest 3. I have been trying multiple trouble shooting steps all for nothing. please advise

 

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there, @LupaAfterlife! We know how important it is to be able to communicate with your friend while playing, so we want to get to the bottom of this together! Let's start with some questions:

  • What troubleshooting steps have you tried so far? We don't want to make you repeat things unnecessarily.
  • Does this occur in a single game / app or in multiple?
  • Has the chat audio ever worked?
  • If it worked previously, were there any changes to your device or set-up before it stopped working?
  • Does the audio work normally when not in a party?
  • Is this while using the headset on its own, or when using the device connected to a PC?

We look forward to hearing back from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hello again, @LupaAfterlife! We just wanted to check in and make sure everything is going okay. If you still need help with this, please let us know. We are happy to continue helping however we can!​

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Community Upgrade

Please note that we will be upgrading the community on July 9, 2025. The community will be down for a few hours while we perform this upgrade. For more information, please see Community Upgrade & Downtime


Still need help?


Facebook Support

Facebook Login
Facebook Disabled Account
Facebook Hacked Account

Instagram Support

Instagram Login
Instagram Disabled Account
Instagram Hacked Account

WhatsApp Support

WhatsApp Login
WhatsApp Disabled Account
WhatsApp Lost/Stolen Phone

Search and Post

Search the Community
Create a New Topic

Device support

Store Support Team