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Brand New System, Orange Light and no video. Audio functional.

TiNkEAP
Honored Guest
I have a brand new oculus rift connected to a brand new asus laptop with an NVIDIA GTX 1060. When I setup rift everything works but the headset, which has an orange light on it and sound but no visual display. I have seen other people have this issue and no definitive fix has been made since. I tried updating drivers and other stuff. I tried different usb connectors as well. 

Intel I7 2.8
16gb ram
windows 10
6 REPLIES 6

LZoltowski
Champion
This has nothing to do with a software fix, unfortunately.

Most GPU's in Laptops have their HDMI port wired through Intel Graphics. You can check this by going to your Nvidia control panel. If the Intel chipset is showing up as HDMI then it won't work.

7aso5i5jb5g5.jpg

The Rift requires a direct access to the GPU.

Some things you can try, and have worked for others, this depends on the manufacturer so your mileage may vary:
  • If you have  a miniDisplay port on your laptop try and get a miniDP to HDMI adapter (make sure the adapter can support 4K@60hz and output be HDMI 1.4b or above)
  • Check in your BIOS if you have an option to enable discreet graphics only
  • Check in Nvidia control panel and select "Prefer Nvidia processor"
  • Image result for nvidia control panel discrete gpu

Core i7-7700k @ 4.9 Ghz | 32 GB DDR4 Corsair Vengeance @ 3000Mhz | 2x 1TB Samsung Evo | 2x 4GB WD Black
ASUS MAXIMUS IX HERO | MSI AERO GTX 1080 OC @ 2000Mhz | Corsair Carbide Series 400C White (RGB FTW!) 

Be kind to one another 🙂

TiNkEAP
Honored Guest


This has nothing to do with a software fix, unfortunately.

Most GPU's in Laptops have their HDMI port wired through Intel Graphics. You can check this by going to your Nvidia control panel. If the Intel chipset is showing up as HDMI then it won't work.

7aso5i5jb5g5.jpg

The Rift requires a direct access to the GPU.

Some things you can try, and have worked for others, this depends on the manufacturer so your mileage may vary:
  • If you have  a miniDisplay port on your laptop try and get a miniDP to HDMI adapter (make sure the adapter can support 4K@60hz and output be HDMI 1.4b or above)
  • Check in your BIOS if you have an option to enable discreet graphics only
  • Check in Nvidia control panel and select "Prefer Nvidia processor"
  • Image result for nvidia control panel discrete gpu
I do not see the prefer nvidia processor option, as my laptop only has the nvidia. I checked other settings to be sure it would used nvidia. No options in bios for that. Minidisplay does not work either.. it makes my screen go black.

It seems that the HDMI is just not recognizing rift as a display



LZoltowski
Champion

TiNkEAP said:



This has nothing to do with a software fix, unfortunately.

Most GPU's in Laptops have their HDMI port wired through Intel Graphics. You can check this by going to your Nvidia control panel. If the Intel chipset is showing up as HDMI then it won't work.

7aso5i5jb5g5.jpg

The Rift requires a direct access to the GPU.

Some things you can try, and have worked for others, this depends on the manufacturer so your mileage may vary:
  • If you have  a miniDisplay port on your laptop try and get a miniDP to HDMI adapter (make sure the adapter can support 4K@60hz and output be HDMI 1.4b or above)
  • Check in your BIOS if you have an option to enable discreet graphics only
  • Check in Nvidia control panel and select "Prefer Nvidia processor"
  • Image result for nvidia control panel discrete gpu
I do not see the prefer nvidia processor option, as my laptop only has the nvidia. I checked other settings to be sure it would used nvidia. No options in bios for that. Minidisplay does not work either.. it makes my screen go black.

It seems that the HDMI is just not recognizing rift as a display




Can you take a screenshot of your Nvidia control panel, as in the first image?
Core i7-7700k @ 4.9 Ghz | 32 GB DDR4 Corsair Vengeance @ 3000Mhz | 2x 1TB Samsung Evo | 2x 4GB WD Black
ASUS MAXIMUS IX HERO | MSI AERO GTX 1080 OC @ 2000Mhz | Corsair Carbide Series 400C White (RGB FTW!) 

Be kind to one another 🙂

TiNkEAP
Honored Guest
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TiNkEAP
Honored Guest
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TiNkEAP
Honored Guest
I am now on a different system, a desktop with an NVIDIA GTX 1060, plugging into the HDMI on the graphics cardd. Got rid of the laptop due to incompatibility as explained by OCULUS.
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