My quest 2 just got bricked for no reason, I wasn't doin anything with it but when i tried to use my headset
i have found out that it's not charging, it's just stuck on low battery screen with lightning icon blinking in it, and it simultaneously randomly starts to boot, and after one sec it dies, then it repeat. I Have tried to boot into bootmenu but i never did. sometimes it's loading longer with fan blowing, but it's still dies
Tried
- other power source
- boot menu (never loaded)
- unpluging screen so battery can charge - same nothing
- checked usb c port if it's ok - ( doesn't look melted )
Thank you for attempting that troubleshooting. As you are still experiencing this issue, I am going to recommend we proceed with a Factory Reset of the device. What this will do is reset the device to a "like-new" state, wiping all information and data off the device.
Some of this data can be restored by enabling Cloud Backups beforehand; however, keep in mind that while Cloud Backup is available to all Meta Quest developers, it is up to developers to decide whether to enable this feature for their app and what data is backed up. You can find which installed apps have Cloud Backups enabled on the Cloud Backups page of your Meta account profile.
Once you have set up Cloud Backups, then proceed with the directions found in the Meta Store Help Center. If you need any further assistance, please reach back out and I would be happy to assist you with this process.
Looking forward to hearing from you.
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We understand your boot menu is not working. Please visit the link by clicking here and it will provide you step by step details about how can you factory reset your quest.
Should you have any further queries, please do not hesitate to contact us.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Still nothing, it's broken by literaly siting and waiting for me to play. Thanks no solution from your site just tell me to buy new one, oh wait im broke
and also if my Oculus tried to update while having a low battery, that means I lost money because of a poorly written code that said it could update, it destroyed my Oculus, but we'll never know couse it's BRICKED
yes i like this option, but knowing that big companies don't like to help their users, i think i'll have to spend money on new one
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