08-02-2023 04:11 PM
I have a bright dot on my Meta Quest 2 like a pixel is out. Is this a major problem or is it a software issue?
08-03-2023 10:15 AM
Hey @jacjb! We know having a pixel go out can really take you out of the immersion, so we'd be glad to lend a hand.
A basic step we recommend would be a reboot with the following:
If that doesn't seem to work we recommend a factory reset through those same steps, but if that also doesn't seem to help out, feel free to shoot over a private message where we can check out some other things!
Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
08-09-2023 11:33 AM
Hey there, @jacjb. We just wanted to check in since we haven't heard back from you yet. If you'd still like help with this just let us know, we'd be glad to help out!