08-06-2022 03:51 PM
My friends accidently broke my right controller by hitting the wall, the controller vibrates everytime I do something, I wanna know if I have a warrenty to get a replacement one. I dont have the money for it right now.
08-06-2022 05:02 PM
Hey there. That's not good for decent gaming. Let's see what we can do to get you back to peak gaming performance!
Please reach out to the specialists team HERE so we can look into warranty options for you. We look forward to hearing from you.
08-07-2022 08:00 AM
I guess I didn't have a warrenty 😞
08-07-2022 08:20 AM
Greetings! We've reviewed your account and you've got plenty of time left on your warranty! So please do contact Meta Store Support and open a ticket to see what options we have available for you!
Graciously!
08-07-2022 08:58 AM
oh but i dont see it
08-07-2022 09:00 AM
i got it for christmas so i dont see it
08-07-2022 09:16 AM
is there a way i can send you the serial number of my quest so you can get the order number?
08-07-2022 09:34 AM
Hi again! Thanks for your response. Please use this link: https://store.facebook.com/help/support/quest/ and submit a ticket providing your information and they'll be happy to look into this further.
Thanks!
08-13-2022 11:10 AM
It still isnt helping so I will try it through gamestop where it was bought, for a replacement controller. I think this should work, I don't know if they give you the address but if they don't then you can tell me and I'll send you a private message
08-13-2022 11:12 AM
I can't open a ticket because the order is not linked to my account so I will have to try gamestop