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Broken Face Cover Clip on Oculus Quest 3s

kiwilkl
Honored Guest

Today, I noticed that the clip on my Oculus Quest 3s face cover is broken, even though I haven’t removed it since I first unboxed the headset. The only time I took it off was right after buying it. Everything was fine until now.

 

 

I don’t see any other way to report this issue.  I can't even choose oculus quest 3s in "associated products" 

 

 

 

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

HI there, @kiwilkl!

 

We understand that you noticed your Oculus Quest 3S's (pre-installed) standard facial interface is damaged. We definitely don't want something hindering your Metaverse experience. To peer into this and to provide some possible available options for you, we'd require some additional information from you. As the information can bear sensitive information, we'd recommend you to DM us.

 

To send us a private message, please select our name to get to our profile page, or click here. Upon that, click "Send a Message". most importantly, please remember that you must be signed into the community first to send us a private message.

 

See you there!

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