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Broken controller ring on my rift s controller

danskeren.emil
Level 2

My controller ring is broken but i dont really know how it broke? I've played some pokerstars lately but i have not smashed my controllers in to anything or done anything that could break it. It was broken when i looked at it this morning on the top part of the ring.

 

What should i do?

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Broken ring controller? This is not the experience we want you to have with our devices at all which is why we would be more than happy to get you the help you deserve. We recommend you providing a picture of the controller and get connected with our Meta Store Support. You can click here to get connected with one of our awesome agents through a live chat or even schedule a call! We can't wait to get you back in the amazing world of VR!