Broken controller

[piotrowska_kamila]

Hi ,how  can I get a replacement for a broken ring?? 

Thanks 

[user_901925786032222]

You could try support, although you could have trouble convincing them it's the result of a manufacturing defect. They can be generous or inattentive though, so it's worth a try. The alternative would be buying a faulty but physically intact controller on ebay and swapping parts.

[piotrowska_kamila · Accepted solution]

Hi, I followed  your  advise and contacted  the support first and they agreed to send me a replacement . Happy day 

Thanks  🙂

[MetaQuestSupport]

Hey there, @piotrowska_kamila. Thank you for reaching back out and letting us know that you were able to get in contact with our support team to get a replacement. If you have any questions about the replacement process or anything else, please don't hesitate to let us know. Have a great day.