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Broken controller

piotrowska_kamila
Honored Guest

Hi ,how  can I get a replacement for a broken ring?? 

Thanks 

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1 ACCEPTED SOLUTION

Accepted Solutions

Hi, I followed  your  advise and contacted  the support first and they agreed to send me a replacement . Happy day 

Thanks  🙂

View solution in original post

3 REPLIES 3

user_901925786032222
Expert Consultant

You could try support, although you could have trouble convincing them it's the result of a manufacturing defect. They can be generous or inattentive though, so it's worth a try. The alternative would be buying a faulty but physically intact controller on ebay and swapping parts.

Hi, I followed  your  advise and contacted  the support first and they agreed to send me a replacement . Happy day 

Thanks  🙂

Hey there, @piotrowska_kamila. Thank you for reaching back out and letting us know that you were able to get in contact with our support team to get a replacement. If you have any questions about the replacement process or anything else, please don't hesitate to let us know. Have a great day.

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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