cancel
Showing results for 
Search instead for 
Did you mean: 

Broken screen (not lens) after the fall.

Mozzaika
Honored Guest
Yep. It happened. My headset fall from 70 cm height to the wooden floor, and my right eye screen is dark purple, and I see a lot of black dots inside. 
The screen is broken. Is there are any way to repair it? Does Oculus have any service in USA\Europe for repairing the technical problem? 
5 REPLIES 5

inovator
Consultant
Your out of luck. No repairs offered. 

DarkTenka
Trustee
yeap .. maybe u can buy a broken one off ebay with the right screen intact and figure out how to repair it yourself, but currently there is no service available to do this and you won't be covered under warranty.

elboffor
Consultant
Still worth reaching out to support, you never know
This is my forum signature.
There are many others like it, but this is mine.

JohnnyDioxin
Expert Trustee
Yeah - or how about household insurance?

i5 9600k @4.5GHz; 16GB DDR4 3200; 6xSSD; RTX2080ti; Gigabyte Z390D Mobo
Rift CV1; Index; Quest; Quest 2

inovator
Consultant
I had,a laptop that I insured through homeowners. I paid extra at the time. My friend dropped it. I was paid. If u use your imagination u may be able to do somethibg.
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?