I would like to report a recurring issue with my Meta Horizon account. Every time I try to connect to the Horizon world, I am systematically disconnected shortly after arriving. This also happens with mini-games, regardless of whether I am using my PC or my VR headset.
I’m not sure if this problem affects only me or if other users are experiencing the same issue, but it makes the platform unusable for me at the moment.
I want to specify that:
My microphone is always muted when I connect.
My internet connection is stable and strong.
The problem occurs consistently across different devices.
Could you please investigate this issue and let me know if there is a solution or if it is a known bug?
Hi there. We see you are having issues with your Account. In order for us to have a look into this we would like to invite you to private DM to check this further.
You can select our name to get to our profile page, or alternatively you can click on the link here: https://metaque.st/CommunitySupport which will take you directly to our page. Next, click "Send a Message" to privately message us!
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We look forward to your reply!
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