cancel
Showing results for 
Search instead for 
Did you mean: 

Bug v74: Device Settings for Controllers Crashes

NomadsAnIsland
Rising Star

Quest 2 headset

When you try to adjust the Thumbstick Angle or Thumbstick range and deadzone the settings app crashes with or without the "Settings keeps stopping" popup.

Restarting headset does not solve the problem.

Factory reset not tried and will not be tried.

Bug report with logs sent from headset.

8 REPLIES 8

toniRigatoni35
Honored Guest

same problem on the brand new quest 3. quickfix needed!

nikodegiallo.2023
Honored Guest

same here. it won't let me even select any of the option that could possibly fix it.

SamsungZang
Explorer

Same issue. Very random bug, everything else is fine except for this.

aoinatsu
Honored Guest

Same issue with quest3 v74

Brawnysurfer45
Honored Guest

Attempting a fac reset myself will reply to this if it fixed it or not

So the Factory Reset worked and it fixed it for me

NomadsAnIsland
Rising Star

Got an update 13 March that fixed this problem.

Thanks Meta!

@NomadsAnIsland  for those that haven't got the update, this may be a workaround - 

https://communityforums.atmeta.com/t5/Get-Help/Quest-2-setting-app-crash/td-p/1301473

Four Rift CV1s, Quest 2, Quest 3, Lenovo Explorer WMR, GearVR
GOOGLE PREMIUM ACCOUNT
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?