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Bug with buttons with new update

Arty2018
Honored Guest

I just downloaded the v68 update for my Quest 2, and after rebooting, I can't click the "continue" button in the game settings area, so that means I can't do anything else in the headset.  My controllers are working, I can press all the buttons and see that it works, but the "continue" button simply does not press. I tried a total reset and it worked. But after another reboot, everything returned to its original position when the button was not pressed. I wrote to support, all I was offered was to replace the headset, but I live in a country where it is impossible to do this. I ask for help from those who are also faced with such a problem. Do you know any solutions? I don't want to throw my device in the trash

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2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hi there Arty2018, 

 

We can certainly look into this for you! 

 

We invite you to private message us so we can investigate further, and assess your options. Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

 

We look forward to hearing from you!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Thanks, I've already solved the problem.