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Button to continue setup is not working in mobile application. My device is quest 2

MikeFerr
Honored Guest

Screenshot_20240211_014821_com.oculus.twilight.jpg

Blue button next is not working. I can not finish setup quest 2. WiFi is working. 2 mobile phones can not do this....

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hi @MikeFerr! We appreciate you getting in touch with us about this. We would be happy to help you in any way we can so that you can get on your way in the amazing world of VR! Please be aware of the following: Your phone must have Bluetooth turned on. If you are using an unsupported device to install Meta Quest 2 on your phone, you may experience problems setting up your headset. 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Hey @MikeFerr! To ensure that the phone you are using has the necessary criteria, you can visit this link to view the Meta Quest mobile app's system requirements. If you have any additional questions, please don't hesitate to reach out to us in the near future. Thank you!

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hi @MikeFerr! We just wanted to check in and see if you're still in need of assistance. If so, please let us know. We are more than happy to help!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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