cancel
Showing results for 
Search instead for 
Did you mean: 

Buyer beware - No charger case for meta smart glasses

redemption.259024
Honored Guest

I bought the Meta art glasses absolutely love them, but when someone stole my case, and luckily, my glasses were in my pocket, it rendered my glasses useless because I cannot find the charging case anywhere if you call Rayban they said they did not anticipate the need for a spare case, how can that be? How do you not have any charger cases available to purchase and they  don’t even know when they will be available. we take our glasses back and get our money back but you can’t because you don’t have the case.. does anybody have any information that can help

3 REPLIES 3

AliceinVRworld
Retired Support

Hey there! I see you're having issues with your Meta Glasses?😎 I would love to help as well as everyone else...However, on our forums we focus on VR devices from Meta. but, you can get connected with support regarding glasses by clicking here

I hope you get this figured out!!

 

 

We are all mad here.

klaudiod
Honored Guest

I lost my charging case yesterday and I cannot find a replacement case. Meta doesn't sell them. Basically, smart-glasses go useless just like that. This product is destined to fail if they don't offer replacement parts. 

pehta
Honored Guest
Still need help?

Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.

If you need an agent to help with your Meta device, please contact our store support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.

Check out some popular posts here:

Getting Help from the Meta Quest Community

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Trouble With Facebook/Instagram Accounts?