06-23-202309:16 AM - last edited on 02-15-202410:36 PM by TheeScientist
Why does nobody reply to my post's? my oculus quest 2 controllers keep acting up
The controllers are awful it seems like someone is controlling this thing or someone has been using these controllers
my character keeps floating around and going in the wrong direction and on the left controller the menu options keep cycling around different options like duplicate green, lock red this is very irritating and makes it difficult to finish the map I'm trying to make.
Hey, @Pokichu! It's great to see you as part of the community. I'm glad you're here! I recommend removing the batteries from the controller for about 30 seconds to 1 minute. This will help reset the controller. If you're still facing any problems, shoot a PM to @MetaQuestSupport and they'll be more than happy to assist you. Please select their name to get to their profile page, or click here. Next, click "Send a Message" to privately message them! Please remember, you must be signed into the community first to send them a private message.
Hey everyone! If you haven't already, please read through the other accepted solutions and complete the steps and actions provided. If you're still having issues, please consider reaching out to @MetaQuestSupport through a PM. You can do so by visiting @MetaQuestSupport's profile and click "Send a Message"! Hope this helps!
"They say that the best blaze burns the brightest when circumstances are at their worst."
Yikes! Sounds like you're dealing with some pretty bothersome tracking issues. Not to worry! I'd love to provide some helpful tips to get you back on track. Please try the following and let me know how it goes:
Clean the tracking cameras on your headset (I recommend a microfiber cloth!), and clean the controllers as well (make sure you don't use any liquids!)
Remove the controller batteries for at least 10 minutes, then replace with a fresh battery
unfortunately I am having a nightmare with the controllers the left controller keeps clicking down on the green duplicate button spawning loads of objects this is very irritating my character keeps moving in the opposite direction or stopping completely the controllers are not as good as they should be it is difficult to finish the map I am making because the controllers are so bad I will try to replace the battery's as I'm not sure if they are compatible with my device
Hey there, @daxpowell466! We completely understand that you're experiencing drift on your left controller. We understand how this is disrupting your gameplay, therefore we'd like to jump in and assist you in getting this resolved as quickly as possible. We'll leave some instructions below for you to increase the deadzone range. Because it has been shown to work in the past with difficulties including controller drift.
For Quest 2 and Quest Pro:
From your headset, select Settings.
Select Controller Settings.
Under Joystick Deadzone and Range, select the joystick you're having an issue with.
Follow the on-screen instructions to recalibrate the joystick deadzones.
Note: When your controllers are turning on, make sure the joysticks are resting in their neutral position.
Please let us know how it goes so we can determine if any additional steps are required!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hello there, @daxpowell466! We're keeping a watch on you and wondering if you still require assistance with your left controller since you've mention that it had some drifting. If you require any additional assistance, please send us a private message, and we will gladly assist you.
Please select our name to get to our profile page, or click here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hello there @daxpowell466 and @Kswan86! We see you both are having some issues with the Meta Quest 2 Touch Controllers. Not having a device work as intended can be very inconvenient, and we would love to assist you both as much as we can with figuring out the controller issue.
Here are some troubleshooting steps we would like you both to try:
Remove the batteries for 15 minutes or more to reset the firmware.
Make sure there are no reflective surfaces around, and check to see if the room is well lit for the headset to pick up the surroundings.
Unpair and repair the controllers.
Hard reboot the headset to get rid of any kinks it may have:
Hold down the power button until you see the shutdown button.
Hold the power and volume (-) button on your headset down simultaneously until the boot screen loads on your headset.
Use the volume buttons on your headset to highlight Boot Device and press the power button.
Use the volume buttons on your headset to highlight Yes and press the power button.
As for @daxpowell466, can you let us know of the following:
Is the issue you are experiencing only happening in certain games or in all games and apps?
Does the issue occur randomly after awhile, or is it constant?
How long has this been going on?
Please let us know. We hope to hear from you both soon!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Hey there @daxpowell466 and @Kswan86! We just wanted to check on both of you and see if you guy's are still having issues. If you are, we are always here to help you!
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
