I have recently purchased an Oculus Rift VR Headset from BestBuy. Unfortunately I have not been able to use it. I encountered a number of problems during setup but managed to fix most of them. Currently I am receiving no visual from the headset itself, and cannot progress past the initial view configuration.
Any suggestions?
Note: I exceed the minimum requirements to run the rift Have the Rift plugged into the correct ports The cable TO the headset is properly seated Have windows and all drivers up to date Have an open support ticket with Oculus
Specs: OS: Windows 7 Ultimate SP1 x64 CPU: Intel Core i5-4670K @ 3.40GHz Motherboard: ROG Maximus VI Hero RAM: 16GB DDR3 Graphics: ROG MATRIX-GTX980-P-4GD5 USB: Four USB 3.0 ports (blue)
Problems Encountered/Fixed: -windows failing to recognize Oculus as new display (This is intentional apparently, ok) -windows updates KB2670838 and KB3033929 required (I have these installed, I checked) bypassed with the 'OculusSetup.exe /bypassHotfixCheck' command -Xbox controller failing to sync (a manual driver update with the device manager) -No visual from the headset -Oculus software>Settings>Devices shows USB warning on Headset and Sensor. Recommends updating USB driver. (I have updated to the latest package on the Asus website, no change)
I had issues when I set mine up and had to use USB 2.0 instead of my 3.0 because the 3.0 just did not work. I later purchased a compatable 3.0 PCI card. Try using your 2.0 ports for now and see if that helps.
Windows 7 is still supported, but I bet it's an issue with the OS. Those 2 hotfixes are absolutely required, and there may be something wrong if those aren't being detected. I would guess that installing Windows 10 may help in this case.
Windows 7 is still supported, but I bet it's an issue with the OS. Those 2 hotfixes are absolutely required, and there may be something wrong if those aren't being detected. I would guess that installing Windows 10 may help in this case.
well yeah.....after spending 600 on a pc with windows 7 (after your spec states it is supported) and then 600 on a rift setup, i want to spend another 200 on buying ANOTHER windows upgrade just because occulus software doesn't detect update files that are already installed, after 4 hours of windows updates.... its 1 more day away from being returned to the shop. what kind of ultra buggy software is this? and im tech savy too. just on a budget. what do these hotfixes do?
It is a pain, but the sooner you upgrade to the latest Windows, the sooner you will have better support for your Rift (and your PC). And, as time goes on, you'll only have more issues as Windows 7 begins to phase out in favor of the newer OS's.
Plus, you can get an OEM version of Win10 Pro for $9.99 (sale is going on I suppose @Play-asia.com). Just got to burn to a DVD, or whatever your preferred method of digital install. Windows is cheap if you know where to look 😉
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