11-07-2021 10:33 PM
So I put in the gift card details and add it as a payment method. I purchase the game with it. it tells me to put in my oculus pin but when I do that a error message comes up.
11-08-2021 09:22 AM
Good Afternoon,
We hate when customers have access issues. Please use the following link to reset your Oculus pin.
https://support.oculus.com/119389083518185 and let us know if the issue persists.
11-10-2021 12:15 AM
It’s not the pin.
11-10-2021 08:26 AM
Hey Notsosneakyboy,
Thank you for being a part of the Oculus family! We understand that you are having issues using your visa gift card. Here is an article on what payment methods are allowed to purchase anything Oculus related. The card must be able to have funds added/reloaded to it. E-cards and virtual Mastercard's should work, but most gift cards do not have this option if your card is reloadable; you will then have to add the gift card, as a payment method to your oculus account. Here is a link on how to add/remove a payment method on your account. Feel free to reach out to us with any other questions, or concerns.
We look forward to seeing you in VR!. 😎🎮
11-10-2021 08:53 AM
The visa GIFT CARDS don't work well with oculus I have gotten them to work by selecting American Islands not America on the region selection when entering the card info if you are using an iPhone or anything that can do apple pay or something like apple pay then make your visa gift card the primary payment method on your apple pay and use it through apple pay that seems to be the easiest way to use GIfT CARDS of any kind but if you don't have apple pay your best bet i
1.keep entering the info as you have been and it eventually will work
2.use apple pay or android pay (this is the easiest when dealing with gift cards)
3. Ask someone to by it for you and just give them the gift card in exchange
These are the things I've done and had luck with the oculus store just doesn't like gift cards at all
02-05-2022 01:00 PM
I've tried to use a visa gift card with American Islands and it is still not working, any fixes???
05-07-2022 07:29 AM
Not Working I have a Visa gift card and I cant use it to buy beat saber I have tried 20 times in 4 different devices and it doest work a message with please select another payment method pops up
05-07-2022 09:37 AM
Hey Tupri! When it comes to Visa gift cards, there are a couple of requirements that need to be met in order to work for Meta Quest store purchases. Below is a list of the requirements:
If your card meets these requirements, please send us a private message and we can continue troubleshooting. Please let us know what devices you have tried to use your payment method on. Please copy and paste this link into your browser https://metaque.st/CommunitySupport or click on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message.
07-10-2022 08:00 AM
There’s no option to use apple pay though so how do you use it
12-15-2022 03:38 PM
Try America for country and Alaska for state. Sometimes it says that it's not allowed or something like that but if you try again it should work
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