08-25-2022 03:08 PM
08-26-2022 01:12 PM
Hey there! Are you having issues with the headset needing to update? We'd love to help. If you turn on your headset and plug it in to the charger for two hours it should update. Please PM us and we'd be happy to further assist you.
Please select our name to get to our profile page, or click here: https://metaque.st/CommunitySupport. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.
08-26-2022 11:07 PM
I have similar issue but have new controller also and can't even go through first screen. What does the update have to do with charging? Mine is not connected with WiFi even...
08-27-2022 08:31 AM
have the exact same problem - very frustrating
08-31-2022 05:24 AM
No solution yet?
08-31-2022 09:26 AM
Not only has there been no solution. I’ve been giving the run around by every single person who I make contact with.
08-31-2022 09:27 AM
Not only has there been no solution. I’ve been giving the run around by every single person who I make contact with.
08-31-2022 10:04 AM
So it's faulty software or hardware and no responsibility is taken by meta, is that correct?