02-01-2025 02:32 AM - edited 02-01-2025 02:57 AM
So recently I switched phones and I use Microsoft Authenticator. The problem is that when I got on my new phone and checked the Authenticator app, everything was gone. Though I was able to restore most of the stuff I had on there, one of the things I weren’t able to get was my code for my meta account. So now I just can’t log in. Is there any fix to this? Also, no, I never saved my recovery codes. It’s really stupid, I know. @MetaQuestSupport
Did this answer your question? If it didn’t, use our search to find other topics or create your own and other members of the community will help out.
If you need an agent to help with your Meta device, please contact our store support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. This community can't help with those accounts.
Check out some popular posts here:
Getting Help from the Meta Quest Community
Tips and Tricks: Charging your Meta Quest Headset