08-23-2022 02:07 PM
As the title suggests, this is the issue. I can not login with the 8-digit code the device wants me to. No matter if I use my phone's Google Chrome, the actual Oculus app, or do it from desktop, it's the same frustrating result! It informs me I must accept the terms of service, but there's nothing there to agree to...no checkbox or anything! There's just nothing there but the login screen! It's led me right into a brick wall, as I can not login to my Quest 2 at all now because of it...I couldn't even login to the forums without getting the same message! Seriously had to login under a different account just to post this! Below are screen shots from one of the many attempts on my phone apps. Even after I tap the "Ok" button, it just takes me back to the login screen, where you can clearly see there is no checkbox for accepting terms and services. I get the same result from my desktop, so I know it can't be an app malfunction. Please help! Thanks!
08-23-2022 06:05 PM
Okay, this exact same thing was happening to me earlier today. Turns out it something wasn't working right, but the engineering team got right on it, and everything should be good now!
What I did after they rolled out the fix was go to meta.com/setup and set up my Meta account. Once I followed that, I got all the right prompts and everything that's part of setting up a Meta account! No more weird Terms of Service you can't see or accept. So I'd suggest trying again now that it's fixed!
Let me know if you run into anything else keeping you from getting your Meta account up and running!
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