12-09-2024 09:31 AM
Better to open my own issue:
As I just received my Quest 3 last week I was the only user. I'm trying now to add a profil for one of my child.
He created a Meta account using his Instagram account so we were prepared.
In the Quest 3, after going through Parameters->Profiles, Add new profile, in the headset appear a message saying "Give the headset to the person you want to add and click Continue".
When my boy (or me, I tried too) click "continue", a long message appear we don't have time to read as the headset turn black, then after less than a minute, the reality mixed appear, so we see our room, and nothing more, no more VR menu, just our room. Button press do nothing, we can hear the recenter sound if we long press the Meta button, but nothing more, it stay like this forever. Only long press to the power button let appear the usual Stop or Sleep menu. Rebooting or turning it OFF and ON don't fix this issue.
Does the add profile feature is broken?
“Dreams feel real while we are in them, it's only when we wake up that we realize something was strange.” - Dom Cobb
"Be careful, if you are killed in real life you die in VR too." - TD_4242
I7 10700K, RTX 4070 TI Super, 64GB DDR4 3200Mhz, Oculus Rift CV1 and Quest 3
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