Can i get the gift card?

[Thecyx121]

Hello every one, I would like to inquire if I can receive a new device activation reward. I purchased an activated second-hand Meta Quest2 device two years ago. While using the device, I logged into my own Meta account and later sold it to someone else. Recently, I purchased a brand new, unactivated Meta Quest 3. Can I still get a the Meta Quest gift card?

[Thecyx121]

Nobody knows?

[Choleni]

Hi @Thecyx121 🙂

I assume you are not meant gift card - that's something you can buy - but probably mean the store credit that you can get with a referral link when you activate a new Quest.
And no, you can't get it...... you are only eligble if you haven't already activated a Quest with your account.

Send and redeem Meta Quest referrals | Meta Help Centre 

[Thecyx121]

Thank you for your reply.The gift card I am referring to here refers to the one I recently received from "quest@campaigns.meta.com".The content mentioned in the email:

“Get a $100 Meta Quest gift card
Thank you for being a loyal Meta Quest customer! Upgrade to the new Meta Quest 3 or 3S and receive a $100 Meta Quest gift card to spend on your favourite games and apps, only for a limited time.* Plus, get Batman: Arkham Shadow included with your purchase.
Use your unique device purchase link below to redeem your exclusive offer. The promo code is automatically applied at checkout.
Don’t wait – offer ends on December 31.”

By the way, my account has not activated any devices.

I have only logged into my account on someone else's Meta Quest2, so can I receive this activation reward?

[Choleni · Accepted solution]

Wow, I never got such a nice gift card😅

Yes, if you never have activated a Quest before, you should receive your gift.

If you want, talk to @MetaQuestSupport to be save.

Click on their name to visit their profile page, then click the "send message" button.

I wish you a lot of fun, with the new Quest that you'll probably buy soon.

[Thecyx121]

Thank you.But I don't know if this bonus rule applies to new Meta quest3 purchased from a third-party store

[Choleni]

Here is a list of the authorized retailer....if you buy in one of those stores it should work.

https://www.meta.com/en-gb/help/orders-and-returns/articles/where-can-i-buy-quest/ 

I assume you are in a supported country?

https://www.meta.com/en-gb/help/orders-and-returns/articles/quest-supported-countries/ 

And just as I said....you can ask @MetaQuestSupport 

click on their name and send them a message.

[Thecyx121]

Okay, although I couldn't find where to initiate a conversation, thank you for your help

[Choleni]

There is a big blue button, similar to the "reply" button here.

Looks like that

[Thecyx121]

It should be a problem with my browser. I have visited his homepage multiple times before but it did not display this blue button. However, now I have it. Thank you!