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Can no longer play game

GILTERS
Honored Guest

Hi there I can no longer play walkabout golf after my quest+ has ended even tho I have purchased the whole in one bundle. Please help it's my favourite game

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4 REPLIES 4

Choleni
MVP
MVP

Hi @GILTERS 🙂

Do you see the red and yellow dots (Quest+?) next to Walkabout Minigolf?

I think it's saved in your account as redeemed with a Quest+ subscription. and since your subscription has ended, you can't play anymore...... this happens sometimes.

You'll need to contact support, who will need to correct your account information.

You can do that here via email, chat or whatsapp.

Get support | Meta Store 

 

(error meant to post as standard repy not to you Choleni 😬

HoliamRoberts
Expert Protege

When you purchased the "Whole in One bundle" I am assuming you were still in your meta + subscription and you had already redeemed the main game. When you purchase a bundle any item within that bundle if you already own it gets reduced from the cost. So when you bought the "Whole in One bundle" the bundle was reduced by the cost of the game as you already purchased it (redeemed in your case) .Now that you no longer subscribe you lose the ability to play the game unless you resubscribe or buy the game.

 

No problem @HoliamRoberts 🙂

You are right, if he bought the bundle while the subscription was still running, he has only bought the DLCs.

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